The role incumbent’s responsibility is multi-dimensional, largely encompasses operational and optical business generation. The position holder will supervise the overall optometrist team to achieve the requisite optical targets, ensure excellence in customer journey and maintain standard across the network.
Overall responsibility of driving the optical sales in the retail stores
Optical Vendor management
Ensuring optometrists render a consistent high-quality service to customers
Ensuring strict adherence by optometrists to guidelines and processes deployed by the BU Head
Inducting and training new Optometrists
Setting and following Customer complaints resolution process
Upgrading skills and product knowledge of the team and managing their career path
Regular upstreaming and feedback to BU head on competition and market intelligence
Bachelors in Optometry from a reputed institute
Experience of 8 to10 years in the optical and vision care area, with substantial part in retail eyewear domain
Preferably should have worked in a Retail eyewear chain and managed a team of optometrists.
Should possess leadership qualities with good communication and presentation skills
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