Assistant Manager - Vision Care

Assistant Manager - Vision Care

  • Date: December 20, 2020
  • Job Title: Assistant Manager - Vision Care
  • Work Location: Dubai, UAE
  • Reports to: Associate Director - Vision Care

The job

The role incumbent’s responsibility is multi-dimensional, largely encompasses operational and optical business generation.  The position holder will supervise the overall optometrist team to achieve the requisite optical targets, ensure excellence in customer journey and maintain standard across the network.

JOB DESCRIPTION:

  • Overall responsibility of driving the optical sales in the retail stores
  • Optical Vendor management
  • Ensuring optometrists render a consistent high-quality service to customers
  • Ensuring strict adherence by optometrists to guidelines and processes deployed by the BU Head     
  • Inducting and  training new Optometrists  
  • Setting and following Customer complaints resolution process
  • Upgrading skills and product knowledge of the team and managing their career path
  • Regular upstreaming and feedback to BU head on competition and market intelligence

PROFILE

  • Bachelors in Optometry from a reputed institute
  • Experience of 8 to10 years in the optical and vision care area, with substantial part in retail eyewear domain
  • Preferably should have worked in a Retail eyewear chain and managed a team of optometrists.
  • Should possess leadership qualities with good communication and presentation skills

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