Job Description

• Overseeing all the aspects of the Retail store
• Meeting sales targets of the store and brands
• Ensuring high standards of visual merchandising, store presentation and upkeep
• Maintaining customers relationships & high standards in customer service / handling customer complaints
• Maintaining awareness of market trends, monitoring local competitors & customer patterns
• Managing & motivating the sales team to ensure increased sales & efficiency Ensuring team are well presented & in full uniform
• Communicating & upholding all company policies, rules & procedures Ensuring proper cash management at the store
• Preparing monthly reports, as required by the management Coordinating with Mall Management
• On the floor training & providing support to sales associates & senior sales associates

Profile

• Experience in an Optical/Eye-wear Business
• Thorough knowledge of feature & benefits of products & brands in the store
• Understanding of competing brands & prices
• Excellent role model & effective communicator
• Excellent customer service & interpersonal skills
• Good selling skills
• Strong team building & staff development skills
• Good personality & immaculately groomed
• Basic numerical ability & IT skills