About Rivoli

The Rivoli Group is today, synonymous with luxury lifestyle retail. Over the last three decades it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience.

ABOUT RIVOLI GROUP

Rivoli encompasses a wide spectrum of all things premium such as watches, eyewear, jewelry, leather accessories and writing instruments.

From its headquarters in Dubai, the Group has swiftly established its reputation as one of the largest importers, distributors and retailers of luxury products with over 370 stores in the region The Group also manages travel retail in leading airports and on-board airlines.

Critical to the success of the Group is an outstanding team of over 1800 professionals driven to deliver a remarkable customer experience

With a diverse range of international brands, distinctive stores and exceptional service, the progress of the Rivoli Group is a based firmly on quality, reliability and customer centricity.

Woven into the fabric of Rivoli is commitment, diligence and the pursuit of excellence; values that have propelled the Group to the position of repute it enjoys today. Every employee at Rivoli Group is a glowing testament to these values.

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“R” PHILOSOPHY

Excellence, quality assurance, rewards and an experience beyond compare. These are cornerstones of the Rivoli “R” Philosophy.

It is the bedrock upon which we have built our reputation as a leading lifestyle retailer in the Middle East. Everything, from our products and service to our people and working culture is steeped in this philosophy.

For retailers and customers alike, ‘R’ is a badge of excellence, a guarantee of quality and an experience designed to delight consumers. A closer look at the ‘R’ philosophy highlights the elements that represent the cornerstones of our success..

Retail – Concept stores tailored to, meet different customer needs.

Range – Extensive portfolio of world-class luxury brands offering only the best for our customers.

Reach – Large number of stores throughout the region, making it easy for the customer to reach us.

Reliable – Unmatched service every time, for an unparalleled customer experience.

Resources – Outstanding team of over 1800 professionals, all dedicated to fulfill our promise.

Responsible – Committed to the highest standards of stores, products and services.

Rewards – Year-round advantages and benefits for customers building long lasting relationships.

“R” PHILOSOPHY

Our performance is inspired by our goal to become the strongest luxury lifestyle retailer in the region. This is made possible by offering the finest international luxury brands of lasting value and high emotional appeal in ideal environments. Of course, we are always committed to the highest standards of service on all levels of our business.

What also sets us apart is our dedicated team of over 1,800 professionals and the passion for excellence we have in common. Every employee within the Rivoli Group structure contributes to our overall success, all working towards being recognized by customers and peers as the benchmark in retail.

In an ever-changing market, we are constantly poised to move quickly and decisively to provide the best solutions and products for our clientele. The Middle East continues to be a very important market for the luxury industry and we only see that demand growing in the coming years. We look forward to new and different opportunities in several markets across the region.

RAMESH PRABHAKAR, Vice Chairman & Managing Partner
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