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Retail
Concept stores tailored to meet the different customer needs.
About Us
The brand
The Rivoli Group is synonymous with luxury lifestyle retail. Over the last four decades, it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience.
Rivoli encompasses a wide spectrum of all things premium such as watches, eyewear, jewellery, leather accessories and writing instruments.
From its headquarters in Dubai, the Group has swiftly established its reputation as one of the largest importers, distributors and retailers of luxury products with over 230+ stores in the region. The Group also manages travel retail in leading airports and on-board airlines.
Critical to the success of the Group is an outstanding team of over 1,350+ professionals driven to deliver a remarkable customer experience.
With a diverse range of international brands, distinctive stores and exceptional service, the progress of the Rivoli Group is based firmly on quality, reliability and customer centricity.
Woven into the fabric of Rivoli is commitment, diligence and the pursuit of excellence; values that have propelled the Group to the position of repute it enjoys today. Every employee at Rivoli Group is a glowing testament to these values.
"R" PHILOSOPHY
Excellence, quality, assurance, rewards, and an experience beyond compare. These are the cornerstones of the Rivoli “R” Philosophy.
It is the bedrock upon which we have built our reputation as a leading lifestyle retailer in the Middle East. Everything, from our products and service to our people and working culture is steeped in this philosophy.
For retailers and customers alike, ‘R’ is a badge of excellence, a guarantee of quality and an experience designed to delight consumers. A closer look at the ‘R’ philosophy highlights the elements that represent the cornerstones of our success..
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Range
Extensive portfolio of world-class luxury brands offering only the best for our customers.
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Reach
Large number of stores throughout the region, making it easy for the customer to reach us.
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Reliable
Unmatched service every time, for an unparalleled customer experience.
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Resources
Outstanding team of over 1,600 professionals, all dedicated to fulfill our promise.
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Rewards
Year-round advantages and benefits for customers building long lasting relationships.
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Responsible
Committed to ‘Green CSR’ and actively perseveres to adopt sustainable initiatives across our retail stores and corporate offices. know more
MESSAGE FROM THE CEO
"Welcome to the Rivoli Group.
At Rivoli Group, our journey continues to be shaped by excellence, innovation, and an unwavering commitment to delivering world-class luxury and lifestyle experiences. As we step into 2026, we do so with renewed purpose - building on our strong foundations while continuing to set new benchmarks in retail, guided by our enduring values of quality and service.
The past year has been one of consolidation and forward momentum for Rivoli Group. Amid evolving global dynamics, shifting consumer preferences, and rapid technological advancement, we have remained resilient and focused strengthening our core businesses, refining our retail strategies, and advancing initiatives that reinforce our leadership in luxury lifestyle retail across the region.
In late 2025, we further evolved our offering by integrating fashion jewellery across both Rivoli and Hour Choice, with the category serving as a key point of differentiation for Hour Choice. This strategic move reflects our focus on curating accessible, design-led collections that complement our core watch and lifestyle portfolios, while appealing to a broader and more style-conscious audience.
With over four decades of expertise, a passionate team of more than 1,350+ professionals, a retail network spanning 230+ stores, and our continually evolving e-commerce platform, www.rivolishop.com, Rivoli Group remains at the forefront of the industry. Our progress is driven by a clear focus on enhancing customer experience, expanding thoughtfully, and embracing digital innovation to meet the expectations of today’s discerning consumers.
At the heart of our success are our people - their dedication, expertise, and commitment, as well as the trust placed in us by our customers, partners, and stakeholders. This trust motivates us to keep raising the bar, fostering meaningful relationships, and delivering experiences that define modern luxury.
Thank you for being part of Rivoli Group’s journey. We look forward to continuing this path together and shaping the future of luxury retail in the years ahead."
Ramesh Prabhakar
VICE CHAIRMAN & MANAGING PARTNER
