About Rivoli

The Rivoli Group is today, synonymous with luxury lifestyle retail. Over the last three decades, it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience.

ABOUT RIVOLI GROUP

Rivoli encompasses a wide spectrum of all things premium such as watches, eyewear, jewelry, leather accessories and writing instruments.

From its headquarters in Dubai, the Group has swiftly established its reputation as one of the largest importers, distributors and retailers of luxury products with over 300 stores in the region. The Group also manages travel retail in leading airports and on-board airlines.

Critical to the success of the Group is an outstanding team of over 1800 professionals driven to deliver a remarkable customer experience.

With a diverse range of international brands, distinctive stores and exceptional service, the progress of the Rivoli Group is based firmly on quality, reliability and customer centricity.

Woven into the fabric of Rivoli is commitment, diligence and the pursuit of excellence; values that have propelled the Group to the position of repute it enjoys today. Every employee at Rivoli Group is a glowing testament to these values.

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“R” PHILOSOPHY

Excellence, quality assurance, rewards and an experience beyond compare. These are cornerstones of the Rivoli “R” Philosophy.

It is the bedrock upon which we have built our reputation as a leading lifestyle retailer in the Middle East. Everything, from our products and service to our people and working culture is steeped in this philosophy.

For retailers and customers alike, ‘R’ is a badge of excellence, a guarantee of quality and an experience designed to delight consumers. A closer look at the ‘R’ philosophy highlights the elements that represent the cornerstones of our success..

Retail – Concept stores tailored to, meet different customer needs.

Range – Extensive portfolio of world-class luxury brands offering only the best for our customers.

Reach – Large number of stores throughout the region, making it easy for the customer to reach us.

Reliable – Unmatched service every time, for an unparalleled customer experience.

Resources – Outstanding team of over 1800 professionals, all dedicated to fulfill our promise.

Responsible – Committed to the highest standards of stores, products and services.

Rewards – Year-round advantages and benefits for customers building long lasting relationships.

“R” PHILOSOPHY

Our mission is to be the luxury lifestyle retailer of choice in the region.

Over the years our aim has been to bring to our customers the finest international luxury brands across our line of watches, eyewear, accessories and jewelery. Every brand we retail makes a unique statement that satisfies the many fashion needs of our demanding consumer.

Our committed team of over 1,800 professionals keep the consumer at the centre of everything they do hence it is no surprise that our retail standards have become industry benchmarks today. In a market that is dynamic we ensure we stay relevant so that we continue to bring state of the art products and services to our clients.

The Middle East continues to be an important market for the luxury business, on one hand we see ever evolving tastes and on the other we continue to see an ongoing upsurge in demand. 

RAMESH PRABHAKAR, Vice Chairman & Managing Partner
 

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