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Retail
Concept stores tailored to meet the different customer needs.
About Us
The brand
The Rivoli Group is synonymous with luxury lifestyle retail. Over the last three decades, it has established a wide footprint, serving its customers across the UAE, Oman, Qatar and Bahrain offering a diverse portfolio of over 100 prestigious international brands and an unmatched retail experience.
Rivoli encompasses a wide spectrum of all things premium such as watches, eyewear, jewellery, leather accessories and writing instruments.
From its headquarters in Dubai, the Group has swiftly established its reputation as one of the largest importers, distributors and retailers of luxury products with over 300 stores in the region. The Group also manages travel retail in leading airports and on-board airlines.
Critical to the success of the Group is an outstanding team of over 1,600 professionals driven to deliver a remarkable customer experience.
With a diverse range of international brands, distinctive stores and exceptional service, the progress of the Rivoli Group is based firmly on quality, reliability and customer centricity.
Woven into the fabric of Rivoli is commitment, diligence and the pursuit of excellence; values that have propelled the Group to the position of repute it enjoys today. Every employee at Rivoli Group is a glowing testament to these values.
"R" PHILOSOPHY
Excellence, quality, assurance, rewards, and an experience beyond compare. These are the cornerstones of the Rivoli “R” Philosophy.
It is the bedrock upon which we have built our reputation as a leading lifestyle retailer in the Middle East. Everything, from our products and service to our people and working culture is steeped in this philosophy.
For retailers and customers alike, ‘R’ is a badge of excellence, a guarantee of quality and an experience designed to delight consumers. A closer look at the ‘R’ philosophy highlights the elements that represent the cornerstones of our success..
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Range
Extensive portfolio of world-class luxury brands offering only the best for our customers.
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Reach
Large number of stores throughout the region, making it easy for the customer to reach us.
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Reliable
Unmatched service every time, for an unparalleled customer experience.
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Resources
Outstanding team of over 1,600 professionals, all dedicated to fulfill our promise.
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Rewards
Year-round advantages and benefits for customers building long lasting relationships.
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Responsible
Committed to ‘Green CSR’ and actively perseveres to adopt sustainable initiatives across our retail stores and corporate offices. know more
MESSAGE FROM THE CEO
"Welcome to the Rivoli Group. I encourage you to browse our website and discover more about us, the leading luxury lifestyle retailer in this region.
It has been an incredible journey of nearly four decades and I am delighted that Rivoli Group as a brand is now synonymous with unquestionable products and excellent customer service. Across our businesses of watches, eyewear, leather goods, accessories and textiles, we continue to provide an unmatched offering under distinctive retail concepts to suit all styles and occasions. You will discover more on these concepts whilst you are exploring our website.
Let’s not forget our robust e-commerce site (www.rivolishop.com) that is ever evolving to meet your needs.
Our latest addition to the portfolio,Rivoli Vision, is dedicated to delivering the best in Vision Care. With a curated offering of eyewear brands, strategic locations, cutting edge technology and the community interest in the forefront, we endeavour to be best in class.
My team of over 1600 staff members and I remain dedicated to our mission of being a leading retailer. Our reputation for corporate integrity and ethics attracts the best team members and customers. With over 300 stores in the region we are inspired by its cultural diversity, innovation, ambition and opportunities. We stand aligned to these values and constantly endeavour to deliver our very best.
We continue to embrace technology and cutting-edge solutions to enhance your shopping experience. At the same time, we are committed to making a positive impact on society and the environment. Our core values encapsulated in the R philosophy is the cornerstone of all our businesses.
I would like to thank YOU, our customers for your continued patronage. This motivates the team and I to continuously strive to deliver the finest products and services.
Thank you for choosing us in your quest for style and luxury. "
Ramesh Prabhakar
VICE CHAIRMAN & MANAGING PARTNER
