R-Concierge

The R-Concierge Personal Shopping is a premium, intimate and complimentary service available to new and regular clients.

Catering to our most discerning customers, R Concierge arranges appointments with one of our talented consultants for an entirely bespoke experience, designed to meet the needs of each individual customer.

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PRIVATE RIVOLI LOUNGE

Customers are invited to sit back and relax in the comfort of our luxurious and private Rivoli Lounge - located in the heart of the city - and choose from a carefully curated suite of products, unique to each customer.

The R Lounge is an exclusive space catering to Rivoli Group’s VIP clientele at The H Hotel in Dubai. Created to provide an exclusive and unparalleled experience for clients and guests in a luxurious and private atmosphere, The R Lounge will be used to unveil bespoke collections and showcase special pieces to Rivoli’s selected clients in a personalized and intimate setting.

As a destination of choice for connoisseurs, collectors and those looking to enter the exciting world of haute-horlogerie, The R Concierge encapsulates Rivoli’s commitment to offering its customers the best luxury retail experience.

The R Concierge service in the Rivoli R Lounge is the only customer service initiative of its kind in the region - one of the myriad ways in which the Rivoli Group provides its loyal clients with exceptional customer service while upholding its reputation as the Middle East’s leading lifestyle retailer.

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Book your appointment

Book your appointment below for special requests and one-on-one shopping advice.

  • Request for special orders
  • Pre-book novelty pieces
  • Personalize your watch
  • Gifting suggestions
     

The R Lounge can be contacted at 04 32 98 140 or write to us at therlounge@rivoligroup.com

Enquiry

Enquiry


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