Training Specialist

Training Specialist

  • Date: November 17, 2019
  • Job Title: Training Specialist
  • Work Location: Dubai, UAE
  • Concept: Human Resources
  • Reports to: Leads - L&D

Job Description

  • Conducting training programs as per the annual calendar or requirements
  • Developing and customizing new/existing training material based on business needs
  • Exploring and suggesting enhanced training upto date approaches for effective delivery
  • Transitioning of programs or message to digital or social media formats
  • Performing on-the-job coaching exercise to monitor staff performance and provide constructive feedback
  • Organizing Mystery Shopping exercises and analysis
  • Assisting in planning, implementing and roll out of the annual training calendar and nominations
  • Preparing monthly training reports and summaries
  • Maintaining updated curriculum database and training records for all types including brand, functional or soft skills
  • Supporting in learning & development related responsibilities
  • Travelling within GCC for courses and other related activities

Profile

  • Master's or Bachelor's Degree in Psychology, Business Administration or related fields
  • Proven experience of 2 to 3 years as a trainer in retail, hospitality, luxury, sales or service area
  • Understanding of effective teaching methodologies and tools including digital/e-learning platforms
  • Proficiency in MS Office (especially PowerPoint, Excel)
  • Phenomenal communication, presentation and public speaking skills
  • Mastery on English language (written and verbal)
  • Energetic with ability to learn, adapt and deliver
  • Immaculately groomed, well read and aware of global trends

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