the job
The role incumbent will manage and support the Group’s Human Resource Management System, ensuring smooth daily operations for the HR team. Responsibilities include maintaining data integrity, troubleshooting system issues, and coordinating with the HRMS vendor for updates and improvements. This role requires strong system administration skills, knowledge of core HR processes, project management and experience with platforms like PeopleStrong or similar.
Job Description
HRMS Administration
- Serving as the primary point of contact for all HRMS-related activities
- Managing day-to-day system operations including employee data updates, org structure changes, and access controls
- Ensuring data accuracy, system (user) security, and compliance with internal HR processes
- Performing routine audits to validate and maintain system integrity
- Coordinating and following up with the HRMS vendor for issue resolution, configuration changes, and updates
- Monitoring system performance and escalate technical issues as needed
Systems Enhancement & Support
- Supporting the configuration and rollout of new HRMS modules as per business needs
- Working closely with HR and IT teams to gather system requirements and implement changes
- Creating and maintaining user documentation and training materials for HRMS usage
- Providing first-line support and training to HR users on system functionality
Process Automation & Optimization
- Identifying opportunities to streamline and automating manual HR tasks through system functionality
- Testing and implementing approved enhancements, ensuring minimal disruption to ongoing HR operations
Data Analytics
- Developing and generating HR dashboards, reports, and MIS to support management decisions
- Analyzing trends related to attrition, headcount, attendance, and other key HR metrics
- Providing insights and reports for audits, compliance, and internal reviews
profile
- Bachelor's degree in Human Resources, Information Systems, or related field
- Minimum 5 years of experience in HRMS administration or HR technology role
- Proven expertise with HRMS platforms such as PeopleStrong, Darwinbox, Successfactors, or similar
- Strong understanding of core HR processes such as employee life cycle management
- Excellent attention to detail and commitment to data accuracy
- Strong communication skills and the ability to work cross-functionally
- Experience working with HRMS vendors and managing ticket-based support is a plus
