The quality standards at the Rivoli Group extend beyond its retail stores. The customer care team comprises of highly skilled Swiss-trained watchmakers and qualified technical staff equipped with the latest tools. They are committed to provide world class service and geared to meet your every need.

Our constant endeavour is to enhance our technical facilities in accordance with international standards in order to ensure qualitative and dependable customer service.

In order to improve the efficiency of our service, we have assigned designated stores to accept all your customer care requests. Should you have any queries, please call the customer care team for your respective region or email us on

UAE: +971 4 2114600

Qatar: +97440054390

Bahrain: +97317561508

Oman: +96824652710