CUSTOMER CARE

The quality standards at the Rivoli Group extend beyond its retail stores. The customer care centre is an extension of the unparalleled service you experience when you shop at any Rivoli Group outlet.

The customer care team comprises of highly skilled watchmakers and qualified technical staff equipped with the latest tools. They are committed to provide world class service and geared to meet your every need.

Our constant endeavour is to enhance our technical facilities in accordance with international standards in order to ensure qualitative and dependable customer service.

In order to improve the efficiency of our service, we have assigned designated stores to accept all your customer care requests. Should you have any queries, please call the customer care team on +971 4 3103292/ +971 4 3536859 or email us on customercare@rivoligroup.ae

DROP OFF LOCATIONS

Click on the brand for the list of customer care drop-off locations in Dubai & Sharjah.

BREGUET
BLANCPAIN
GLASHUTTE
JAEGER-LECOULTRE
OMEGA
ZENITH
CARL F BUCHERER
VERTU
MONTBLANC
EYEWEAR
SWATCH
OTHER BRANDS
For other Emirates in the U.A.E. & regions – Qatar, Bahrain & Oman, please visit any of the Rivoli Group locations.