Senior Sales Associate (Store in-charge) - Eyezone

· Overseeing all aspects of store operations

· Meeting sales targets of the shop & brands

· Ensuring high standards of visual merchandising, store presentation & upkeep

· Managing stocks in the location, determining effective ways of liquidating ageing stocks & minimizing loss of inventory

· Achieving sales target of the shop & brands

· Understanding customer needs & recommending suitable product/brand

· Selling product to customers as per customer needs

· Up selling/ Cross selling, where necessary

· Maintaining customer relationships in order to build long term brand loyalty

· Handling new launches, promotion of products & visual merchandising

· Receiving payments, issuing receipts & handling cash

· Generating Daily Sales Report

· Maintaining general cleanliness, hygiene standards & visual displays

· Adhering to Standard Operating procedures

· Participating in Shop Inventory & ordering stocks

· Implementing CRM at the store level & providing relevant feedback

· Coordinating with Customer Care Centre for after sales service

· On the floor training & providing support to sales associates

· Graduate or a Diploma in business administration, sales or related courses

· Prior experience handling a store

· Selling experience of at least 4 years in retail.

· Team handling skills

· Excellent communication (including spoken and written English)

· Strong selling skills & customer oriented

· Confident, friendly & engaging personality

· Well-mannered and polite

· Immaculately groomed & physically fit

· Good numerical ability and IT skills

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