Senior Sales Associate
Senior Sales Associate
Job Description
- Achieving sales target of the shop & brands
- Understanding customer needs & recommending suitable product/brand
- Selling product to customers as per customer needs
- Up selling/ Cross selling, where necessary
- Maintaining customer relationships in order to build long term brand loyalty
- Handling new launches, promotion of products & visual merchandising
- Receiving payments, issuing receipts & handling cash
- Generating Daily Sales Report
- Maintaining general cleanliness, hygiene standards & visual displays
- Adhering to Standard Operating procedures
- Participating in Shop Inventory & ordering stocks
- Implementing CRM at the store level & providing relevant feedback
- Coordinating with Customer Care Centre for after sales service
- On the floor training & providing support to sales associates
Profile
- Graduate or a Diploma in business administration, sales or related courses
- Prior experience in high end Optical/Eyewear Retail stores/chains preferred
- Excellent communication (including spoken and written English)
- Strong selling skills & customer oriented
- Confident, friendly & engaging personality
- Well-mannered and polite
- Immaculately groomed & physically fit
- Good numerical ability and IT skills
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